As World Patient Safety Day is once again marked around the globe, we reflect on how our Surgical Site Infection Programme helped one of our clients live its mantra of “do no harm.” For MercyAscot, one of New Zealand’s largest private surgical facilities, nothing is more important than patient safety. “It is core. We live and breathe it ...
Cemplicity is working with The Ministry of Business, Innovation and Employment (MBIE) to digitally capture feedback from people staying in all Managed Isolation and Quarantine (MIQ) facilities in New Zealand. “Cemplicity, an experienced health research agency, has been contracted by MBIE to implement this survey” – The Ministry of Business, Innovation and Employment (MBIE) Managed Isolation and Quarantine ...
Cemplicity is proud to be at the leading edge of an innovative change to the healthcare industry. Did you know that in the NHS alone there are tens of millions of comments that have never been read? It’s confronting to think about all of that insightful, useful information which has been left sitting - simultaneously invaluable and impracticable. ...
Cemplicity is proud to be working with the Integrated Care System ‘Healthier Together’ - a partnership between health and care organisations in Bristol, North Somerset and Gloucestershire - to bring real-time symptom tracking of Long Covid patients to every member of the rehabilitation journey. Long Covid has been identified as a syndrome that affects people in many various ...
Mercy Hospital is seeing an 80% uplift in patient feedback after implementing a new real-time PREMs programme with patient reported software specialist Cemplicity. The respected not-for-profit is a healthcare provider which runs a campus of four facilities in Dunedin, New Zealand catering for patients across the Otago and Southland regions. It now has response rates of 56% from ...
Cemplicity has announced a management re-structure ahead of ambitious plans to expand into the US and other markets. Recognising Blaik Wilson’s significant contribution to company growth over the past five years as Chief Operating Officer, he has now accepted the role of Cemplicity CEO. In the new management collaboration, the company’s two founding CEOs Mary Vance and Nick Macdonald ...
Kensington Hospital have partnered with Cemplicity to implement an exciting initiative to capture patient-reported experience measures (PREMs) in real-time. Operating for almost 20 years, Kensington Hospital is the only comprehensive private surgical hospital in Northland, New Zealand. It has four operating theatres performing over 4,000 procedures per year and a 19-bed Inpatient Suite for patients requiring ongoing care. ...
We always get a lot of questions about when and how to send surveys (i.e., survey timing post-discharge, email vs SMS), which questions to use (i.e., general, or condition-specific validated question sets) and what they should look like to be mobile and patient-friendly. But above all else, the questions we seem to get the most are always: “What ...
Due to the plethora of evidence of the value of transitioning from fee-for-service to value-based funding mechanisms in healthcare, funders/payers are increasingly looking to mechanisms providers are paid based on patient health outcomes. Effectively, this means that rewards are given for helping patients improve their health, reducing readmission rates, adhering to medicine and feeling like the result of ...
Patient-Reported Experience Measures (PREMs) and Patient-Reported Outcome Measures (PROMs) are terms that are easily used and sound the same. However, even though they are complementary, they are also very different, especially when we consider what they measure and can achieve when used effectively. In this article we look at how PREMs and PROMs can work together. Patient-Centred Care ...
