Cemplicity can formally announce the extension of work across NHS Sussex Community Musculoskeletal (MSK) services. The initial 12–month pilot with NHS Sussex has successfully gathered a consistent and valued dataset for multiple community providers across Sussex, providing an objective measure for the quality and impact of MSK services on patient outcomes across the System. A pivotal development of the ...

In June this year, I had the pleasure of being on a panel at London Tech Week, discussing the barriers to entry to the UK market and the challenges of running a UK team out of Australia and NZ (timezone, timezone timezone). As I looked out over the audience, I asked whether any companies in the room were ...

We’d like to welcome Sports Surgery Clinic to the Cemplicity community. We’re excited to be working with this leading Dublin-based, private orthopaedic hospital, specialising in orthopaedic surgery and sports medicine. We will be going live with our real-time patient experience monitor next month and are looking forward to learning more about their service over the coming years. Two ...

The HSE National Screening Service (NSS) in Ireland runs three national cancer screening programmes, for breast, bowel, and cervical cancer. About 1,000,000 people are eligible to take part in one of the three programmes each year, an impressive figure for a population of 5,000,000. One of the most rewarding areas I’m involved with is in preventative health services ...

Allied Health Professions Australia (AHPA) have partnered with Cemplicity, to build awareness about effectively capturing patient experience and how to use it to benefit patient outcomes and allied health practice. AHPA is the recognised national voice for allied health professions, representing and advocating for the role of allied health professionals in health, aged care, disability, education and all ...

In early 2021, Cemplicity split up the existing Customer Success function into two components – Customer Success and Account Management. At the time, I recall being conscious that “Customer Success” can feel a bit like ‘corporate speak’. It seemed like the type of change a large global corporate would implement to save a few dollars. I can imagine the ...

Cemplicity has partnered with Counties Manukau Health to launch a COVID Screening Tool that remotely screens patients using the regionally agreed COVID screening questions prior to their appointment; a requirement for all patients and their whānau, and visitors to answer prior to entering our Healthcare Facilities. Throughout the recent COVID outbreak, the Manukau Super Clinic had been using an ...

In an exciting development from their human-health work, Cemplicity, a world leader in Patient-Reported Measures software, has just launched its first animal-health outcomes programme, designed to improve care for our canine friends suffering from arthritis. CVS group, one of the UK’s largest veterinary service providers with over 500 surgeries across the UK, Netherlands and the Republic of Ireland, ...