Customer Case Studies

We work across many different types of clients.  From large, complex, national, enterprise projects right through to simple individual PROMS instances where you might only have a hundred patients each year.  These case studies are a taster for the variety and the focus on delivering continual improvement within a health service.

Southern Cross Health Society (SCHS), a member owned friendly society, is New Zealand’s largest health insurer, with over 850,000 members.

Download Now

Bon Secours Health System is Ireland’s largest independent hospital group. It has 3,000 staff and treats 280,000 people a year across five sites.

Download Now

InHealth sought out Cemplicity to redesign their patient experience programme so that it could drive accurate measurement and improvement.

Download Now

The Peke Waihanga Artificial Limb Service provides a critical health service to enable people with artificial limbs to live independent and productive lives.

Download Now

MercyAscot’s heritage goes back over 117 years, they are now one of New Zealand’s largest private facilities, with over 650+ staff across three sites.

Download Now

Bay of Plenty DHB quickly took up the option for higher frequency surveying, seeing this as an opportunity to create a real-time patient feedback loop.

Download Now

Want to know more?
Get in touch and talk to our experts today.

Talk to an expert