Unlocking the Power of Digital PROMs with Ramsay Health Care UK

Ramsay Health Care UK has transformed its established PROMs programme from a paper-based process into a scalable digital outcomes capability, giving teams faster access to meaningful patient recovery data.

With Cemplicity supporting the shift to digital PROMs, Ramsay now has near real-time dashboards, richer benchmarking, and clearer visibility of outcomes across sites, procedures, and specialties. What began with hip and knee surgery has expanded into a broader programme that helps consultants, clinical teams, and leaders understand performance and identify where patients may need additional support.

For Ramsay, digital PROMs are helping turn outcomes measurement into practical improvement — supporting smarter decision-making, stronger patient engagement, and better care at scale.