8 Jun 2020

Breaking Burnout

By |2023-02-08T22:27:30+00:00June 8, 2020|Thought Leadership|

As nations around the world begin to emerge from lockdown and assess the economic, social, and mental ravages of the COVID-19 pandemic, there is no doubt that some nations were more successful in limiting the spread and damage of the virus than others. It has been a surreal experience, sitting in my home office in London and talking daily ...

4 Jun 2020

MercyAscot partners with Cemplicity

By |2023-02-08T22:34:53+00:00June 4, 2020|Company News|

MercyAscot is one of New Zealand’s largest private surgical facilities, with 22 operating theatres, a high dependency unit and an intensive care unit. Located in Auckland they operate across three sites; Mercy Hospital Epsom, Ascot Hospital Remuera and Endoscopy service based in Epsom and Takapuna, North Shore. MercyAscot have partnered with Cemplicity to digitally transform their patient experience ...

1 Jun 2020

Now is the time to care for carers

By |2023-02-08T22:38:17+00:00June 1, 2020|Thought Leadership|

Over past months, our healthcare workers have been asked to sacrifice their family life and personal health to care for our vulnerable loved ones. It is a powerful reminder that a healthcare system is only as good as its dedicated carers. Around the world nurses, doctors and carers are currently reporting unprecedented levels of mental and physical stress, disengagement, ...

20 May 2020

The Australian Orthotic Prosthetic Association partners with Cemplicity to measure consumer experience with orthotic/prosthetic services

By |2023-02-08T22:40:53+00:00May 20, 2020|Company News|

The Australian Orthotic Prosthetic Association (AOPA) is the national self-regulatory body representing orthotist/prosthetists in Australia. With almost 700 members including more than 400 certified practitioners who are employed throughout the public and private sectors, AOPA certified practitioners represent nearly 90% of all orthotist/prosthetists practicing in Australia. AOPA’s mission is to promote the training, education, and professional status of ...

29 Apr 2020

Why and how to measure staff engagement

By |2023-02-08T22:58:26+00:00April 29, 2020|Thought Leadership|

A workforce under pressure With increasing pressure on the healthcare workforce, the issue of staff engagement is coming more sharply into focus. Across all sectors, the physical and mental wellbeing of employees are predictors of desirable organisational outcomes such as effectiveness, productivity and innovation. They can also predict undesirable outcomes such as absenteeism and staff turnover. And in ...

26 Mar 2020

COVID-19 Staff Wellbeing

By |2023-03-08T23:53:54+00:00March 26, 2020|Company News|

We are all trying to support healthcare workers through this emergency, if only by staying home and avoiding contact with others. Working with our clients Cemplicity has also developed a free, easy to use monitor to capture feedback from staff on their stress levels, ability to cope and, as an option, preparedness to care for Covid-19 patients safely. ...

30 Jan 2020

Welcome to Cemplicity, TBI Health

By |2023-03-14T01:41:40+00:00January 30, 2020|Company News|

TBI Health has clinics located throughout New Zealand and is one of the country’s largest New Zealand owned integrated health providers. TBI Health offer a comprehensive range of injury management and rehabilitation services – tailored for each client. TBI Health is focussed on providing their customers with the best experience of care they can offer. In conjunction with ...

4 Dec 2019

Top 5 trends in Patient Experience

By |2023-02-08T23:06:06+00:00December 4, 2019|Thought Leadership|

Evidence is clear that if you listen to patients and improve their experiences you will achieve better clinical outcomes and safer care.. But in spite of this evidence, actively measuring patient experiences is sometimes still thought of as an optional extra, involving grumbles about car parking, hospital food and delayed appointments. Clinical effectiveness, patient safety and dealing with ...

23 Oct 2019

Navigating the conflicting objectives of PROMs programmes to get a Win/Win for management and clinicians

By |2023-02-08T23:07:45+00:00October 23, 2019|Thought Leadership|

While the benefits of Patient-Reported Outcome Measures (PROMs) programmes are well established and significant, at Cemplicity we often hear frustrations from health providers about how they can’t agree on how best to deliver PROMs across their organisation. The challenges arise because PROMs programmes are typically trying to solve two valid, but often conflicting, objectives: System-level quality improvement, value ...

16 Sep 2019

Welcome to Cemplicity, Active+

By |2023-03-13T03:46:28+00:00September 16, 2019|Company News|

Active+ has more than 500 clinicians and over 20 physiotherapy and wellness clinics delivering a range of services including everything from physiotherapy services to multi-disciplinary pain management to New Zealanders every day in their workplaces, in their homes, and from our practices, throughout New Zealand. Active+ and Cemplicity are working together to employ a systematic approach to collecting ...

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