Active+ has more than 500 clinicians and over 20 physiotherapy and wellness clinics delivering a range of services including everything from physiotherapy services to multi-disciplinary pain management to New Zealanders every day in their workplaces, in their homes, and from our practices, throughout New Zealand.

Active+ and Cemplicity are working together to employ a systematic approach to collecting feedback that delivers meaningful, actionable insight to those in a position to make change. Beyond driving improvement, the programme will also meet the reporting needs of funders of care, particularly ACC. The programme will be rolled out nationwide to all clients and reported in real-time within the Cemplicity Reporting portal.

Andy Schmidt, Active+’s Director, comments “We are really looking forward to working with Cemplicity on this project, to be able to give us timely, service-informing information on our clients’ journey with us. Providing a positive client-centric experience is one of our key drivers, and we need to know if we are doing this well. Cemplicity’s system gives us this ability. ”

Blaik Wilson, Cemplicity’s COO, comments “At Cemplicity, we are very excited to be partnering with Active+ on capturing insight about their client’s experiences of care. When an individual has a positive experience with rehab, it’s proven to drive better outcomes for clients. It’s fantastic that Active+ are making this investment with Cemplicity.”