Blogs

Healthcare providers are increasingly using Net Promoter Score (NPS) to capture patient feedback, but ...

After a major surgery, patients are often sent home in a vulnerable state tired, ...

A potentially valuable insight from the analysis, and already well understood in other commercial ...

“If we don’t have a response rate of 80% or more, I’m not going ...

It's an endless debate – do happy, engaged staff deliver better patient care? Or, ...

Capturing patients' voices to inform care is a vital part of the clinical workflow. ...

Cemplicity has learnt that a successful Patient-Reported Outcomes Measures (PROMs) programme boils down to ...

Patient reporting of SSI is scientific - and here is why. Over the past ...

Last week, Josh, who leads our London-based account management team, mentioned an interesting snippet ...