NHS Sussex Extends MSK Pilot to Improve Patient Outcomes
Cemplicity can formally announce the extension of work across NHS Sussex Community Musculoskeletal (MSK) services. The initial 12–month pilot with NHS Sussex has successfully gathered a consistent and valued dataset for multiple community providers across ...
Cemplicity Expands Patient Experience Programmes Across Ireland
We’d like to welcome Sports Surgery Clinic to the Cemplicity community. We’re excited to be working with this leading Dublin-based, private orthopaedic hospital, specialising in orthopaedic surgery and sports medicine. We will be going live ...
Improving Ireland’s Bowel Cancer Screening with Patient Feedback
The HSE National Screening Service (NSS) in Ireland runs three national cancer screening programmes, for breast, bowel, and cervical cancer. About 1,000,000 people are eligible to take part in one of the three programmes each ...
Redefining Customer Success
In early 2021, Cemplicity split up the existing Customer Success function into two components – Customer Success and Account Management. At the time, I recall being conscious that “Customer Success” can feel a bit like ...
