Patient Experience Software (PREMs)

See the healthcare experience through your patient’s eyes.

Understand and improve the patient experience by uncovering insight from the most important part of the healthcare team – your patient.

cemplicity prems-product-image

Patient Experience Software (PREMs)

See the healthcare experience through your patient’s eyes.

Understand and improve the patient experience by uncovering insight from the most important part of the healthcare team – your patient.

We get to the heart of the matter

We empower you to ask the questions that matter to your patients so you can unlock actionable insight that drives constant improvement.

A Cemplicity branded graphic of a patient completing a online survey in real-time

Listen

Gather consistent feedback from every single one of your patients through easy-to-use, multi-channel PREMs surveys.

A Cemplicity branded graphic of a healthcare worker looking at their reports in the Cemplicity portal

Learn

Partnering with our expert analysts and using our powerful dashboards, interpret the data to identify important learnings, comparing against our client-wide benchmarks.

A Cemplicity branded graphic of two people talking about reports.

Act

Use those learnings to drive your constant improvement initiatives, elevating the patient experience and delivering better outcomes for all.

THOUGHT LEADERSHIP

A guide to selecting the right Patient Experience Survey

“With Cemplicity, I get access to international benchmarks so that I can actually see where Southern Cross Healthcare sits with our Australian colleagues.”

A guide to selecting the right Patient Experience Survey

We help you build a systematic and active approach to improving patient experiences.

  • Capture feedback from all your patients, quickly and easily.
  • Aggregate data across locations, departments, teams and clinical pathways.
  • Empower your delivery teams with stronger patient insight.
  • Prove the effectiveness of your patient experience initiatives.
  • Get actionable insight into variation in performance.

We help you build a systematic and active approach to improving patient experiences.

  • Capture feedback from all your patients, quickly and easily.
  • Aggregate data across locations, departments, teams and clinical pathways.
  • Empower your delivery teams with stronger patient insight.
  • Prove the effectiveness of your patient experience initiatives.
  • Get actionable insight into variation in performance.
three people sitting together at their desk smiling

More than just the technology

With Cemplicity you get access to a team who are passionate about moving the world towards a patient-centric health system. We stop at nothing to deliver results, and our team of PREMs experts are there to help you every step of the way.

We have the experience and sector knowledge to drive real impact. You can be sure that working with us, together we’ll make a meaningful difference.

More than just the technology

With Cemplicity you get access to a team who are passionate about moving the world towards a patient-centric health system. We stop at nothing to deliver results, and our team of PREMs experts are there to help you every step of the way.

We have the experience and sector knowledge to drive real impact. You can be sure that working with us, together we’ll make a meaningful difference.

How it works

Discover the seamless process of integrating patient experience and patient outcomes programmes.

Success Stories

These case studies are a taster for the variety and focus on delivering continual improvement within a health service.

How it works

Discover the seamless process of integrating patient experience and patient outcomes programmes.

Success Stories

These case studies are a taster for the variety and focus on delivering continual improvement within a health service.

Want to know more?

See how easy it is to introduce Cemplicity to your healthcare organisation. Get in touch with our experts today.