PATIENT EXPERIENCE MATTERS
From simple to transformational
Cemplicity has designed and run real-time feedback programmes across whole countries and health systems. We understand the hurdles, patient privacy rights, stakeholder needs, complex methodologies, research modes and response rates and more. If you are implementing a simple programme across a small hospital or health service, we can make this seamless and successful. If you are designing a programme to shift a whole health system into the 22nd century, talk to us early and we’ll help you achieve a world-class result.
The starting point for your new patient experience programme is being clear on its purpose. Once this is clear we can recommend a range of well-validated surveys for your health service setting. We may also recommend some small additions to these surveys – the things we’ve learned make the different between a good feedback approach and a great one.
For the love of technology
At our heart, we are a technology company. The use of technology to solve health sector issues is what gets us out of bed each morning. How can a real-time patient feedback system improve the coordination of care? How can it create more equitable access? When something goes awry, how can we make sure no other patients are affected?
Our technology has been designed specifically for health settings and shaped by patient experience leaders around the world. By choosing Cemplicity you can be confident that you’ll have access to the best patient experience software available in the world. What’s more, by spending more than 60% of our revenue on R&D, we ensure our clients are future-proofed through their years working with us.
“We’re able to show our funders that we’re doing a great job, and the funders can use our information in their own KPIs. So, we’re providing them with data that has been independently collected, that demonstrates our value to funders, that allows them to demonstrate their value to their management.”