How it works
Using Cemplicity is as easy as 1, 2, 3
As healthcare specialists, Cemplicity is designed to be easy to integrate into any healthcare team, workflow and system.
How it works
Using Cemplicity is as easy as 1, 2, 3
As healthcare specialists, Cemplicity is designed to be easy to integrate into any healthcare team, workflow and system.
Working with your devoted Cemplicity account manager, we’ll co-design a programme that builds on our experience and your specific goals and needs.
We’ll make sure the right questions are asked of your patients at the right time and in a way that will optimise response rates. We’ll pay particular attention to keeping the demands on your IT team very light, so don’t worry if they don’t have capacity for extra projects, we’ll help you with that!
Our step by step approach keeps things simple and all the elements of a successful programme will be in place when we push the start button.
ASK
It’s time to start engaging your patients.
Through the design process we’ll have considered consent processes, the communication strategy, survey design and the timing and modes to capture feedback. Usually, we’ll have prioritised digital data capture (email, SMS and QR codes) so when we turn Cemplicity on, the responses are almost instant!
As responses start rolling in, its time to make sure all your staff are accessing results and bringing patient feedback into their day-to-day job, to make things better for patients.
ASK
It’s time to start engaging your patients.
Through the design process we’ll have considered consent processes, the communication strategy, survey design and the timing and modes to capture feedback. Usually, we’ll have prioritised digital data capture (email, SMS and QR codes) so when we turn Cemplicity on, the responses are almost instant!
As responses start rolling in, its time to make sure all your staff are accessing results and bringing patient feedback into their day-to-day job, to make things better for patients.
LEARN
One of the big benefits of working with a healthcare specialist like Cemplicity is that we understand the realities of frontline caring.
Your staff are busy and stretched, so we need to keep reporting simple and make it easy for staff to act without causing any additional workload. Our real-time alerts and dashboards (which are tailored to each user’s role) are proven to engage people in the feedback.
Our Customer Success team also springs into action to help with the “what now?”, sharing learnings from across our global client network and implementing our evidence-based Impact Pathway methodology to help you address your own priorities for improvement.
LEARN
One of the big benefits of working with a healthcare specialist like Cemplicity is that we understand the realities of frontline caring.
Your staff are busy and stretched, so we need to keep reporting simple and make it easy for staff to act without causing any additional workload. Our real-time alerts and dashboards (which are tailored to each user’s role) are proven to engage people in the feedback.
Our Customer Success team also springs into action to help with the “what now?”, sharing learnings from across our global client network and implementing our evidence-based Impact Pathway methodology to help you address your own priorities for improvement.
And, once you are up and running, Customer Success and your Account Manager will keep designing, asking and learning!
Our Impact Pathway is a continuous learning model, designed to optimise your programme as it embeds in your organisation as a core quality and safety tool.
Optimising response rates, ensuring results are representative of your patient community, applying an equity lens to results, stimulating staff engagement in results across all teams – all things that we’ll be talking to you about throughout our partnership.
And, once you are up and running, Customer Success and your Account Manager will keep designing, asking and learning!
Our Impact Pathway is a continuous learning model, designed to optimise your programme as it embeds in your organisation as a core quality and safety tool.
Optimising response rates, ensuring results are representative of your patient community, applying an equity lens to results, stimulating staff engagement in results across all teams – all things that we’ll be talking to you about throughout our partnership.
Benefiting everyone in healthcare
Cemplicity is proven to drive better healthcare experiences and more positive outcomes for patients on their healthcare journey.
- Keep in contact with your care team without needing to leave your home.
- Quickly report on your progress through regular, easy-to-use online questionnaires.
- Alert your care team to changing or worsening symptoms quickly and easily.
- Take control of your healthcare journey with proactive guidance.
- Receive timely interventions from your care team and specialist as soon as you need it.
Cemplicity brings you timely patient feedback integrated directly into your care plans.
- Access relevant, accurate and up to date patient symptom feedback throughout your patients’ care journeys.
- Easily provide proactive support for patients while they are at home.
- Know immediately if patient symptoms change or worsen with customisable mobile and email alerts.
- See patient reported symptoms alongside clinical data with optional EHR integration.
With Cemplicity you can deliver personalised healthcare to every patient, no matter where they are.
- Seamlessly integrate patient-triggered care into your existing care delivery processes.
- Enrich your EHR with the addition of accurate and timely patient-reported data.
- Reduce the burden of acute in-person care by avoiding unnecessary hospital visits.
- Facilitate a safe, COVID-friendly environment for your front line staff and their patients.