• New Research Proves That Hospitals With Better Patient Experiences Make More Money

    September 23, 2024|Thought Leadership|

    A potentially valuable insight from the analysis, and already well understood in other commercial sectors, is that a decline in patient experience ratings can be a predictor of declining financial performance. For senior leaders in ...

  • CMA and PHIN Demand Full Compliance in the UK Private Healthcare Sector

    August 21, 2023|Thought Leadership|

    A recent open letter to private healthcare consultants and hospitals (24 July, 2023) by the Competition & Markets Authority (CMA), has highlighted the risks facing private providers and consultants who are not submitting data to ...

  • What It Really Takes to Succeed in the NHS

    September 8, 2022|Thought Leadership|

    In June this year, I had the pleasure of being on a panel at London Tech Week, discussing the barriers to entry to the UK market and the challenges of running a UK team out ...

  • Interest in PROMs is Growing Significantly – Here’s Why.

    June 15, 2020|Thought Leadership|

    Healthcare professionals are always looking for effective and safe ways to improve the level of care, comfort and wellbeing of their patients. Whether it’s the most leading-edge gene therapy or hospital beds with a wireless ...