• Affordable Patient Experience Solutions for Enhanced PREMs Programmes

    July 7, 2020|Patient Experience|

    In our early days, when Cemplicity co-founder Nick Macdonald and I were working out of my garage, we’d say to people, “Give us a go and not only will you reach many more patients, we ...

  • 4 Best Practices for Designing an Exceptional Patient Experience Programme

    March 1, 2019|Patient Experience|

    At Cemplicity, our vision is not just about building great technology, it's about enabling genuine improvement in patient experiences of care. As such, we are constantly learning from how our client's implement programmes. We look ...

  • NPS – Thoughts on its Use in a Health Setting

    August 28, 2017|Patient Experience|

    Often, even before a client talks to us, they will have chosen their research model and the overall rating question that drives much of their reporting and analysis. Private companies frequently dictate the use of ...