What is a good response rate? That’s the first question we are asked by healthcare professionals who want to run a patient-reported measures programme.

There is a wide range of knowledge and opinions of what constitutes an acceptable response rate. So, we have written a paper to cover just this topic – aiming to answer questions like ‘what is a good response rate compared to healthcare averages?’ and ‘when are results safe to use and when should you be cautious?’