Innovations in Patient Feedback Deliver ROI for Private Hospitals
Capturing patients' voices to inform care is a vital part of the clinical workflow. However, most organisations miss moments when timely insights from patients can deliver a significant return on investment (ROI). In this blog, ...
6 Factors for Designing Real-Time Patient Feedback Programmes at Scale
Cemplicity's incubator was the New Zealand health system. Within this respected, high functioning yet small system, we have had the opportunity to engage with people across the sector, from the Ministry of Health to ward ...
There Isn’t a Single Patient Voice That Shouldn’t be Heard
Every now and then we come up against the argument that “you cannot use email for contacting patients about feedback”. We tend to hear this immediately following a story of an elderly relative who once ...
The True Value of Patient Feedback
Why capture patient feedback on healthcare services? Here at Cemplicity, we specialise in helping healthcare organisations capture and use robust, actionable patient reported measures. We deliver simple service transformation programmes for small community providers, ...
