Success Stories

We work across many different types of clients.

From large, complex, national, enterprise projects right through to simple individual PROMS instances where you might only have a hundred patients each year. These case studies are a taster for the variety and the focus on delivering continual improvement within a health service.

North Downs Hospital, part of Ramsay Heath Care UK achieved outstanding response rates for their Hip and Knee PROMs.

Client Story
NHS Sussex

NHS Sussex embarked on a journey to establish their first unified outcomes data set to better understand and improve the care provided to patients.

Client Story
mercy hospital logo

Mercy Dunedin shares how they integrate patient feedback into strategic and operational activities to drive continuous improvement and deliver exceptional care.

Client Story
hse logo

National Screening Service recently tested the feasibility of moving from traditional paper-based surveying of patients being screened, to real-time capture of patient views.

Client Story
bon secours health system logo

Bon Secours Health System is Ireland’s largest independent hospital group. It’s renowned for the quality of its service provision coupled with a rich tradition in healthcare.

Case Study
southern cross healthcare logo

Southern Cross Healthcare shares valuable lessons from their process to embed patient feedback and insights across the organisation to drive patient-led improvements.

Client Story
peke waihanga artificial limb service logo

The Peke Waihanga Artificial Limb Service provides a critical health service to enable people with artificial limbs to live independent and productive lives.

Case Study
mercyascot logo

MercyAscot’s heritage goes back over 117 years, they are now one of New Zealand’s largest private facilities, with over 650+ staff across three sites.

Case Study
southern cross health insurance logo

Southern Cross Health Society (SCHS), a member owned friendly society, is New Zealand’s largest health insurer, with over 850,000 members.

Case Study
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