Patient Experience and Outcomes

Real-time patient insights today, building a healthier tomorrow.

Leverage Cemplicity’s PREMs and PROMs to gain real-time insights, improve clinical care, and streamline operations. Achieve higher response rates, understand patient outcomes, and deliver personalised care that fosters loyalty and drives financial success.

Trusted by healthcare providers worldwide

Delivering patient insights you need, when you need them

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Strengthen Financial and Operational Resilience

Gain real-time, actionable insights to navigate rising costs, optimize resource allocation, and enhance operational efficiency. Leverage intuitive dashboards and powerful analytics to drive data-driven decisions that ensure sustainable growth and exceptional patient care.

Foster Staff Engagement and Recognition

Empower your team with real-time patient feedback that validates their critical role in delivering exceptional, patient-centred care. Reduce burnout and boost retention by demonstrating the impact of their dedication and commitment to quality.

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Comprehensive Insights and Data Driven Decisions.

Leverage our secure integrations to seamlessly connect real-time patient feedback with clinical and administrative data from your existing systems. Gain a full view of patient experiences and outcomes, enabling informed decision-making and more personalised care.

Patient Loyalty and Brand Trust

Drive significant NPS improvement by delivering exceptional, evidence-based patient experiences.
Leverage real-time feedback and operational data to continuously enhance care, build trust, and foster long-term patient loyalty in the challenges facing a competitive Australian private hospital landscape.

Case Study

Unlocking the power of digital PROMs with Ramsay Health Care UK

Real-time insights from your patients across their journey

Real-time insights from your patients across their journey

Shared Decision-Making

Linking shared decision-making with PRMs improve communication, reduced post-treatment complaints, and enhances patient understanding, leading to better health outcomes and stronger care experiences.

Pre-Admission Experience

Cemplicity’s tailored pre-admission surveys improve treatment planning, boost patient confidence, and enhance the overall patient journey by ensuring clear communication and efficient data collection for better outcomes and experiences.

Service Recovery Feedback

Service recovery feedback and discharge readiness programs address patient concerns promptly, enhance care quality, improve experiences, reduce readmissions, and boost referrals, fostering trust, continuous improvement, and a strong brand reputation.

Post-Care Experience & Outcomes

Systematically capture patient feedback, monitor symptoms, track adherence and facilitate stronger google reviews. Leading to improved care quality, outcomes, loyalty, and safety while reducing costs and enhancing operational efficiency.

Want to know more about our solutions? Speak to our expert.

Paul Millett, Director of Global Business Development