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What is Key Driver Analysis? Key Driver Analysis (KDA) pinpoints the factors measured in a survey that most influence a headline patient-reported metric—typically Net Promoter Score (NPS), Overall Quality of Care, or a clinically-validated Outcome measure. By quantifying these relationships, KDA shows healthcare organisations where to focus improvement efforts to deliver the greatest impact on patient experience ...

Cemplicity is proud to be at the leading edge of an innovative change to the healthcare industry. Did you know that in the NHS alone there are tens of millions of comments that have never been read? It’s confronting to think about all of that insightful, useful information which has been left sitting - simultaneously invaluable and impracticable. ...