We’re a group of passionate individuals dedicated to moving the world towards a patient centric health system that is self sustaining and inclusive.
Cemplicity was ‘invented’ in 2013 when the two founders committed to take their sophisticated customer experience SaaS / cloud software into the world of health.
Since then we’ve never looked back. Winning a number of national programmes in the early years helped shape our international approach, always underpinned with the philosophy of putting the patient first and focusing on building software to drive improvement not just measurement.
Since 2013 we have expanded across New Zealand, Australia, Europe and the United Kingdom.
Our southern hemisphere operations and R&D is based in Auckland, New Zealand, and we have a strong presence in the northern hemisphere, headquartered in London.
Cemplicity operates in more than 3,000 health facilities world wide.
Our partnership model
We pride ourselves on working in genuine partnership with our clients. Our customer success team bring PREMs and PROMs expertise to your business, helping you create patient-feedback programmes that make a real difference.
Mary’s journey to co-founding Cemplicity was as winding as the mountain pistes she loves to ski. Throughout her life, Mary has come to one big game-changing realisation: it’s all about the people. Keeping that close to her heart at all times, Mary listens, acts on real needs and experiences, and creates workplaces that staff enjoy working in and find fulfilling. Little did she know that this philosophy would take her into the healthcare world. But now that she’s here, it’s obvious to everyone that this was her calling all along.
Mary is a globetrotter who splits her time between London and Auckland. When she’s not busy changing the healthcare game, you can find her on a paddle board, skiing down a mountain, rocking out at gigs, or spending quality time with her loved ones. She’s always up for an adventure and ready to take on whatever challenge comes her way.
For the past 25 years, Nick’s been making magic happen in various industries and domains by creating top-notch software businesses that help people thrive.
Fast forward to 2013, and Nick found himself teaming up with his long-time business partner and friend Mary, to co-found Cemplicity. Their vision? To revolutionise healthcare by treating it like any other industry, where patients’ experiences are easily understood, and improvements can be made continuously to benefit everyone involved.
Nick’s a tech wizard who speaks the language of healthcare fluently. He knows how to translate the needs of the industry into something truly unique that can make a difference.
When Nick’s not busy founding stuff, you can find him shredding down mountains on skis or bikes, hiking his way through the wilderness, and, if you’re lucky, jamming out on his guitar with a beer in hand.
Blaik started out his career as a fancy-pants Chartered Accountant. But then, in the mid-90s, software solutions hit the scene, and it was love at first byte. His tech-savvy skills took him all around the world, living and working in Europe and the good ol’ US of A for eight years.
Eventually, Blaik made his way back to his homeland of New Zealand, where he had to figure out how to grow a global business from the bottom of the world. In 2015, he jumped on board with Cemplicity, inspired by the founder’s ambitious vision to transform healthcare for the betterment of patients.
When he’s not busy jet-setting around Asia with his fam and immersing himself in new and exciting cultures, Blaik can be found on the fairway (if he’s lucky), trying (and failing) to perfect his golf swing.
Grant’s been knee-deep in the tech industry for over 28 years, with almost half of that time spent specialising in health tech. But, despite his tech-savvy ways, he’s never forgotten the importance of the human touch. He’s all about making sure people don’t get lost in the sea of ones and zeroes.
When Grant’s not busy tinkering with code, he’s busy creating other worlds. He’s a master of speculative fiction, with a handful of his stories earning a spot in Year’s Best anthologies. Oh, and did we mention he’s won New Zealand’s Sir Julius Vogel Award not once, but twice? Yeah, he’s kind of a big deal.
Paul’s got some serious experience under his belt, having held top-level market-facing positions in healthcare, technology, and strategic consulting. In 2019 the stars aligned for him to join forces with the Cemplicity team and since then he’s been a key player in driving the company’s growth.
With a proven track record of international growth, strategic planning, and creative innovation, Paul brings a unique personality and can-do attitude to the table that’s helped cement Cemplicity’s position as a leader in patient-empowering healthcare tech. He’s a master at thinking outside the box, coming up and delivering innovative solutions and building strong relationships and networks with all the right people.
When Paul’s not busy crushing it at work, he’s probably off crushing it on his bike. Endurance cycling is his jam. And, of course, he always makes sure to keep his family a top priority, maintaining that healthy work-life balance we all strive for.
Sireen’s the master of discipline and process, bringing order to the chaos that can sometimes happen during product development. She’s always in touch with clients, bringing their valuable perspective to the Development Team and working tirelessly to ensure that all requirements are fully understood and met.
But Sireen’s not all work and no play – she’s a lover of squash and salsa and is always down to try something new. And when it comes to driving the Cemplicity culture, she’s the MVP of the social club (maybe a little too much sometimes).
Whether she’s crushing it at work or crushing it on the court, Sireen’s always giving it her all.
Jared joined Cemplicity in 2017 and has since become an expert in managing a diverse range of clients across our Auckland and London offices. He’s a deployment wizard and a passionate advocate for global client needs.
When he’s not in the office, Jared can be found getting his hands dirty with a backyard project (much to his partner’s chagrin) or venturing into the pristine wilderness of Aotearoa for some much-needed digital detox time.
Michael is a multi-talented jack-of-all-trades (in the best possible way) with an amazingly varied background in graphic design, development, digital marketing, and customer roles across New Zealand and London.
Michael initially joined the company’s development team but soon uncovered his true passion for marketing and customer success, building the marketing team from scratch and continuing to lead it to this day.
Despite his busy schedule, Michael always finds time for his family, especially his three energetic boys. He loves spending time with them at the beach, surfing, and working on cars.
In addition to being a devoted family man, Michael is also a volunteer firefighter, serving his local community with dedication and bravery. What a legend.
We always strive to do the very best work possible.
We act with transparency and honesty all the time. Especially when no one is watching.
Always think about how to simplify. Everything.
Never be afraid to challenge the status quo.
All for one and one for all. We are far stronger together.
Life is short, let’s be inspired, laugh and thrive together.
Want to know more?
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