Management of uncontrolled symptoms is an important component of quality care. Clinical guidelines are available for optimal symptom management, but are not often integrated into the front lines of care. Clinical decision support (CDS) derived from clinical algorithms based on patient symptoms can empower clinical teams to better manage their patient’s symptoms.


Patients who self-reported symptoms were less frequently admitted to the ER or hospitalised, and remained on chemotherapy longer.
(Basch, E.M 2016)

Cemplicity CDS will transform the lives people living with long term conditions and reduce the burden on pressured health systems. We will improve the management of symptoms and side effects for patients that are at home and provide real-time, best-practice clinical guidelines to relevant care teams that are driven by the latest evidence. This ensures that interventions are timely and effective..

We are currently delivering Cemplicity CDS in the field of breast cancer and welcome enquiries from academics, clinicians and service leaders interested in this new model of care to improve HRQoL and survival rates in breast cancer, other cancers or for people living with long term chronic conditions.

How it works

Cemplicity CDS activates and engages with patients when they are at home. Personalised to each patient’s individual journey, Cemplicity allows them to provide regular feedback and insights on their health, symptoms and any side-effects before, during and after treatment.

Where new symptoms arise, or symptoms or side-effects worsen, Cemplicity automatically triggers a threshold of concern to the relevant person in the patient’s care team, such as a specialist nurse.

The alert takes the nurse to the patient record in the Cemplicity system. In real-time, they will see tailored clinical guidelines, the patient-reported symptoms, and relevant clinical information such as medications, and comorbidities. The clinical team is then able to assess the severity of the problem, access best practice guidance on next steps, then proactively contact the patient to provide remedial actions as required.

Improving outcomes for people with Advanced Breast Cancer

Using remote symptom management


For patients

Provide an open, COVID-friendly, channel to patients to report symptoms outside of a physical appointment, minimising face to face contact.

Maintain close, convenient contact with your care team while you go about your day to day life, with frequent and regular prompts to report your health state and symptoms.

Quick telehealth intervention when symptoms worsen or new symptoms arise.

Speedy escalation to specialist care when needed.

For care teams

Access patient symptoms alongside their clinical data and clinical decision support guidance derived from clinical algorithms (ie, rule-based)

Proactive, ongoing support for patients while they are at home.

Real-time alerts to your mobile phone or email when patient symptoms change or worsen.

Easy, secure access to evidence-based clinical guidelines, tailored to patient clinical record and journey..

For health systems

Greater consistency of health treatment and outcomes through high patient participation and consistently applied best-practice clinical guidelines.

Better allocation of health resource with greater use of telehealth systems and specialist nurses.

Case-mix adjusted, service-wide patient journey reporting for population health management.

Facilitate a safe, COVID-friendly environment for your front line staff, and their patients.