Hear every single patient voice
Capture
Gather consistent feedback from every single one of your patients through proven, intuitive and evidence-based surveys.
Learn
Analyse the feedback through highly customisable dashboards.
Act
Use the learnings to improve the patient experience and deliver better outcomes for all.
We help you build a systematic and active approach to improving patient experiences.
- Capture feedback from all your patients, quickly and easily.
- Aggregate data across locations, departments, teams and clinical pathways.
- Empower your delivery teams with stronger patient insight.
- Make better, more data-driven decisions.
- Prove the effectiveness of your patient experience initiatives.
- Get actionable insight into variation in performance.
We help you optimise response rates and staff engagement, identify outliers and focus on the things that will have the greatest impact on patient care.
- Capture patient reported outcomes from every patient, quickly and easily.
- Aggregate data across locations, departments, teams and clinical pathways.
- Empower your clinical teams with stronger patient insight.
- Make better, more data-driven clinical decisions.
- Prove the effectiveness of your care delivery.
- Get actionable insight into variation in performance.
Rich in features
Multi-Mode
Automated Workflow
Remote Capture
Real-time
Reporting
Automated
Scoring
Real-time
Text Analytics
Integrated with
Patient Data
Value-based
Analysis
“Using the Cemplicity platform we’re able to respond immediately. It allows us to collect quantitative data, but also gather patient stories which allow us to improve our service in a very timely way.”
“This is giving clinicians a chance to embrace the positive feedback, and identify areas where they could improve.”
“The ability to have it on your phone or have it on your PC and take the responses right then and there has helped with the promotion of the response rate“