Why and how to measure staff engagement

A workforce under pressure With increasing pressure on the healthcare workforce, the issue of staff engagement is coming more sharply into focus. Across all sectors, the physical and mental wellbeing of employees are predictors of desirable organisational outcomes such as effectiveness, productivity and innovation. They can also predict undesirable outcomes such as absenteeism and staff turnover. And in healthcare, employee engagement has further crucial effects on patient safety, quality of patient experience and health outcomes. Measuring employee wellbeing, attitudes and engagement gives valuable insight into these factors. Cemplicity is known for its deep understanding of the field of Patient-Reported Measures [...]