6 Key factors to consider when designing at-scale, real-time patient feedback programmes

Cemplicity's incubator was the New Zealand health system. Within this respected, high functioning yet small system, we have had the opportunity to engage with people across the sector, from the Ministry of Health to ward staff and GPs. We have co-designed national methodologies and seen the the results of our work through participation in governance groups and close feedback loops. As we step out onto the international stage, we realise how fortunate we have been to have started in NZ. Priorities are clearly articulated in the NZ Health Strategy, and funding lines and improvement frameworks encourage alignment between secondary and [...]

December 11th, 2018|Categories: Thought Leadership|

Bring a plate

Here in New Zealand we're about to move from spring into summer. People don't bother with their winter coats when they walk out the door to work and they're starting to think about abandoning their umbrellas. Which could be a mistake, especially in Auckland where there's always a chance of rain. Out in the suburbs people are getting ready for a summer of entertaining. Barbeques are being cleaned, or if no amount of scrubbing will remove that rust, replaced entirely. The walk to the bus stop becomes an obstacle course of abandoned grills and outdoor furniture. Soon invitations will be [...]

December 4th, 2018|Categories: IT Leadership, Life at Cemplicity|